Privacy & Security

Overview

With data connectors that are set-up on a workspace, Connetra connects to your database and we store metadata information (such as column names) on our own MySQL database, so that you can search by this metadata within Connetra.

Connetra doesn’t store any live data (such as rows within your tables). On the ‘preview’ tab of a data point you can see actual data, however the user needs to click the ‘Preview’ button, which runs a live query that accesses the data. This data isn’t stored on Connetra’s side.

Encryption

We use industry-standard encryption technology to protect your data when it is transmitted over the internet. This means that any information you send to us is scrambled and cannot be read by anyone who intercepts it.

Secure Data Storage

We store all personal information securely on our servers, and our servers are protected by firewalls and other security measures. We use Amazon Web Services (AWS) data centers for hosting.

Data Backups

We generate database backups that are stored for up to 60 days. This can allow us to restore deleted files or recover files that have been mistakenly overwritten and it ensures your data is protected.

Secure Payments

All payments are securely processed via a certified PCI Level 1 Service Provider.