Changing subscription plan from monthly to yearly

You can change the subscription plan by going to ‘Settings’ -> ‘Billing Info’ & clicking on ‘Change Subscription’. When you change the subscription plan we apply prorated credit that is applied on the new plan payment.

As an example see the screenshot that shows a workspace with 10 members that is paying monthly. On the 1st January there is a monthly invoice for the period of January. On the 10th January the workspace owner decides to switch from a monthly plan to a yearly plan. The prorated credit calculation says that these 10 members already paid for 20 days (from 10th January to 1st February) which they now won’t use, & so this becomes the credit total. We can see that this credit amount of $80 is subtracted from the invoice total for the yearly plan payment, reducing it to $1,120.