Adding Members

When you add a new member to an existing workspace in the middle of a billing period (either month or year depending on the subscription plan) you will initially get a prorated invoice for adding the member to the current timeframe that has already been paid for. Then the following invoice takes into account the new member total to calculate the total payment figure.

See an example below where a new workspace is created on 1st Jan with 10 initial members. On 10th Jan the workspace owner subscribes to the monthly plan & makes the first payment, which pays for the workspace up until 10th Feb. On 20th Jan 5 more members are then added & we get a prorated payment (as these members haven’t used the workspace for the 10 days from 10th to 20th Jan but need to pay for 20 days for using it from 20th Jan to 10th Feb). The following payment uses the new member total of 15 users to calculate the payment figure.